We're supposed to use coparently for all communication but she keeps texting me directly and then bringing up random stuff in person when I pick up the kids. When I ask her to use the app she gets defensive. My lawyer said everything needs to be documented. Am I being unreasonable for pushing this or is she right that I'm being too rigid about it?
That's frustrating. Have you told her directly that you need to stick to the app? Sometimes people don't realize how much easier it makes things. Could be worth a calm conversation about why you both agreed to use it in the first place.
Oh man, this is exactly why I insisted on the app. Document everything through there, man. I know it sucks when she texts you directly but you gotta keep redirecting to coparently. Screenshot those texts too just in case. It protects both you and the kids.
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The direct texting is a trap. I made that mistake early on. Every time she texts you off the app, respond with "Can you send that through coparently so I have a record?" After a few times most people get the hint. Stay professional, stay consistent.