How do you communicate with ex when things are tense
My ex and I don't get along and she gets defensive about everything I bring up regarding the kids. Even just asking about medical appointments turns into an argument. I've tried being nice, being neutral, being firm, nothing works. We use our custody app to message but she ignores half my messages. Do you guys have any tips on keeping things civil for the kids' sake? I'm at my wit's end.
The key is keeping it about the kids, not about her or past stuff. Try framing things as 'I noticed' or 'I'm concerned about' instead of 'you always' or 'you never'. Takes practice but it helps.